Privacy Notice

1. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation and the current Data Protection Act (the “GDPR”).

2. Who are we?

Phoenix Overseas Marketing (“POM”) is the data controller (contact details below) www.phoenix-overseas.com. This means it decides how your personal data is processed and for what purposes.

3. How do we process your personal data?

POM complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes:

To reply to your communications or requests.
To maintain our own accounts and records.
To inform you about specific areas or potential properties you have requested information on, or we think may interest you.

4. What is the legal basis for processing your personal data?

Your explicit consent to us using your personal data for the purposes above.
Processing is necessary for carrying out legal obligations.

5. Sharing your personal data.

Your personal data will be treated as strictly confidential and will not be shared with third parties. We will only share your data with third parties with your consent.

6. How long do we keep your personal data?

We keep data until we believe you no longer wish to be involved with the purposes above or you tell us you no longer want us to hold it.

7. Your rights and your personal data.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

The right to request a copy of your personal data which ‘POM’ holds about you.
The right to request that ‘POM’ corrects any personal data if it is found to be inaccurate or out of date.
The right to request your personal data is erased where it is no longer necessary for ‘POM’ to retain such data.
The right to withdraw your consent to the processing at any time.
The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable).
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.
The right to object to the processing of personal data (where applicable).
The right to lodge a complaint with the Information Commissioners Office.

8. Further processing.

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

9. Contact details.

To exercise all relevant rights, queries or complaints please initially contact Phoenix Overseas Marketing on info@phoenix-overseas.com.

You can contact the Information Commissioners Office on 0303 123 113 or via email https://ico.org.uk/global/contact-us/email/or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.